Transferring credits

Purchased credits can be added to an Owner Account only, even if the purchase has been completed by an Admin or Payer user. If the Owner Account needs to transfer the credits to another QTAKE ID, he needs to initiate a credits transfer.

When logged in under an Owner Account you can see a tile on the Dashboard which provides more information about the status of your QTAKE Cloud credits. If you are not logged in under an account with Owner privileges, you will not see the new tile. Click on the Send credits link to directly access the Send credits form. Or the green lightning icon to access the list of your credits transactions and proceed to the Send credits form from there.

History of transactions includes credit sent and received: purchase of credits with a link to order details, transfers received, and transfers sent. If you wish to initiate a new credits transfer, click the blue Send credits button.

In the Send credits form you can see:

  • QTAKE ID of the sender – i.e. your email address,
  • slider to select how many credits you want to transfer – min. of 1 credit, max. of the currently owned amount of credits,
  • field to enter the QTAKE ID of the recipient of the credits – one of your teammates or a new email address,
  • field to enter a note, such as the Project name to keep track of credit transfers related to certain projects,
  • credits calculator to estimate how many credits you will need for your usage of the applicable QTAKE Cloud services.

Once the transfer of credits is completed, both the sender and recipient will receive an email confirmation and the transaction will be recorded in the Credits Transactions.